Privacy Policy

1. Introduction

Ghomryonchun ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

We recognize the importance of maintaining the confidentiality of personal information and are dedicated to handling your data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Finnish data protection legislation. This policy applies to all visitors, users, and others who access our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in activities on our website, or when you contact us. The personal information we collect may include:

• Name and contact details (email address, phone number, postal address)
• Communication preferences and inquiry details
• Project requirements and design preferences
• Payment and billing information when applicable
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior. This information may include:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website addresses
• Date and time stamps of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). For detailed information about our cookie practices, please refer to our Cookies Policy.

3. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

• Responding to your inquiries and providing customer support
• Processing and fulfilling service requests
• Communicating with you about our products, services, and promotions
• Improving our website functionality and user experience
• Analyzing usage patterns and trends to enhance our offerings
• Preventing fraudulent activities and ensuring website security
• Complying with legal obligations and enforcing our terms
• Conducting market research and business development
• Maintaining records for business and legal purposes

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing activities
• Contract Performance: When processing is necessary to fulfill our contractual obligations to you
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interests: When processing serves our legitimate business interests while respecting your rights and freedoms

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure server infrastructure and regular security assessments
• Access controls and authentication procedures
• Regular staff training on data protection practices
• Incident response procedures for potential data breaches

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the data
• Legal and regulatory requirements
• Our legitimate business interests

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal information under certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within one month, though this period may be extended in complex cases.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without parental consent, we will take steps to remove that information from our servers.

11. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes, we will provide prominent notice on our website or notify you directly via email. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Ghomryonchun
Aleksanterinkatu 52
00100 Helsinki, Finland
Phone: +358 9 1211
Email: touch@ghomryonchun.world

14. Data Protection Officer

For matters specifically related to data protection and privacy compliance, you may contact our Data Protection Officer at the address above. We are committed to working with you to obtain a fair resolution of any privacy concerns.

15. Consent

By using our website and services, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.